The module aims to explain the project management framework, tools and techniques that contribute to the success of a project, and to exemplify good practices generally recognized. Also, the module analyzes the connection between project management and crisis management.
Leadership & organizations in times of crisis
Crisis management, a leader’s duty: Definition & categories of crisis, Crisis cycle, Heuristics and cognitive bias, How to get prepared
Governance competencies: Governance structure and responsibilities, Stakeholder management, Organizational power and politics, Power sources and political spectrum
Leader’s paradoxes and sensemaking: Creating sense: WHY? Creating movement and change; Change recipe
Emotions at work: Conflict management, Empathy, Belbin complementarity
Making decisions and communicating about it: Value systems; Al Gore recipe, Communication tips: intention